How much will it cost?
We charge £29 for your first meeting which we call a welcome meeting. This is where we meet you and gain an understanding of your needs and goals and agree which of our services will be best to meet your needs. You can arrange your welcome meeting by calling us on 0131 556 1527 or completing our simple on-line form.
Thereafter sessions with our counsellors usually last an hour with a contribution from you of £70 per session. In cases of financial hardship we can consider a reduced amount based on your annual income, see our sliding scale page, but if you would struggle to pay this lower amount then please call us on 0131 556 1527 to have a chat and we will work with you to see what is affordable. You can also discuss this with your counsellor at your welcome meeting.
We will ask you to pay for your appointments in advance, usually at the time of booking. Payment in advance reduces the number of missed appointments enabling us to offer as many bookings as possible to our clients.
When a counselling appointment becomes available after your welcome meeting, a receptionist will phone to offer it to you. If you confirm the appointment we will ask you for a non-refundable deposit equal to your agreed payment, usually £70. This will be your normal contribution for each session and will secure your counselling day and time for future appointments.
In your first counselling session you will make a therapeutic contract with your counsellor, part of which will be to review your regular contributions and attendance.
We operate a 48 hours cancellation policy for all our appointments but please let us know as soon as you possible if you need to cancel an appointment. If you give less than 48 hours notice that you cannot attend your appointment you will lose your contribution and will need to pay again for your next appointment. Please note that to help you we operate a voicemail system when our office is closed. Please call and leave a message with your name and time of appointment saying you cannot attend and we will pick it up the next day.
Contributions can be made by credit, debit card, cheque or cash.
Why do we have to charge?
Bright Light receives some financial support from Scottish Government, Local Authorities in Lothian plus grants and income from some trust funds. Together this accounts for around 30-40% of our income, but the bulk of the money we need to survive comes from you, our clients.
How is our service funded?
Bright Light is an independent charity and not part of the Social Work Department or the Health Service. We are a self-financing not for profit agency and we rely on client contributions to provide our service.
We ask you along to an initial meeting and for a payment of £29. Thereafter we ask for a contribution of £70 per counselling session.
If you are a UK taxpayer you could help the service further by signing a Gift Aid Declaration form. This means that we could receive an additional 25p for every £1 you donate to us. You would only have to sign the form once. It will not cost you anything extra to do this and allows us to operate a sliding scale for contributions which makes our service more accessible.