Our strategic plan 2023 to 2026

our values
Professionalism, working together, optimism, kindness and fairness.

our mission
Championing counselling and delivering an affordable, inclusive and safe space to confidentially explore relationship issues with qualified, experienced counsellors and family therapists.

our vision
A world where counselling is there as soon as it’s needed.


Our Strategic Plan is built upon our vision ‘a world where counselling is there as soon as it’s needed’ . We know that seeking support through counselling can be a big step to take and access to help needs to be available as soon as it can be, but that can be challenging when the demand is so high. We won’t get it right every time, but we aim to continuously enhance our existing service while also exploring new avenues for expansion and diversification.

Our strategic plan outlines the importance of fostering a culture of teamwork and empowerment, enabling our talented staff to thrive and contribute their unique skills and perspectives. By executing our strategic plan, we are confident in our ability to deliver the service our clients need and achieve sustainable growth

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